Return & Refund Policy

Last Updated: November 2025

1. Introduction

Vedic Books Hub deals exclusively in digital PDF products delivered instantly after successful payment. Since these are non-returnable digital goods, we follow a strict policy to ensure legal compliance and prevent misuse.

2. Refund Eligibility (Digital PDF Products Only)

Refund is allowed ONLY in the following cases:

• No download link received after payment.
• Download link not working or file corrupted.
• Completely different PDF received.

Refund is NOT allowed in the following cases:

• PDF has been downloaded (even once).
• PDF used, shared, or forwarded.
• Wrong product ordered by customer mistake.
• Customer dislikes the content (subjective reason).
• Customer refuses to provide proof of issue.

As per digital-goods policy, once downloaded, a digital file becomes non-refundable.

3. Refund Request Process

1. Contact via WhatsApp or Email with order details.
2. Provide valid proof of issue (screenshot/video).
3. Review time: 24–48 hours.
4. If valid, refund will be issued in 3–7 business days.

4. Replacement Policy

Free replacement will be provided when:

• Wrong PDF delivered.
• Download link expired.
• File corrupted or incomplete.

Replacement is issued only to the same registered customer.

5. Fraud Prevention & Legal Protection

• All orders are logged with timestamps and delivery proof.
• If PDF is downloaded, order is marked as completed.
• Fake complaints or fraud attempts may result in account blocking.

6. Disclaimer for Legal Safety

• By purchasing, the customer automatically agrees to this policy.
• Digital PDFs are considered delivered once the link is sent.
• The company is not responsible if the customer does not download or save the file.
• No refunds for change-of-mind.

7. Contact Information

WhatsApp Support: +918426093218
Email: vedicbookshub@gmail.com

Note: This policy may be updated anytime. The latest version applies.